Frequently Asked Questions
Everything you need to know about shopping with NSF Shop.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a second email containing your tracking number and a link to monitor the delivery status.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
Do you ship internationally?
Yes, NSF Shop ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs duties.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend comparing these measurements against your favorite similar garments at home to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay and Klarna.
Are your materials sustainably sourced?
At NSF Shop, we prioritize high-quality, ethically sourced fabrics. We work closely with our manufacturers to ensure fair labor practices and a reduced environmental footprint.